Returns & Exchanges

At Shaws, we want you to be completely satisfied with your purchase. If for any reason you are not happy, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Return

  Log into your account and visit the order history section to select the items you wish to return and receive a return authorization number.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

• 4.
  Receive Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.